Copier sales, Leasing, rentals & support
Does this sound like your copier company?
- Does your copier company just send you bills but you never get to see a representative?
- Are you tired of slow, unreliable service and frequent downtime?
- Aggravated that you can’t get toner when you need it?
- Does your copier company lack IT support leaving you frustrated while your copier company, IT company and internet provider point fingers at each other?
What to Expect
Here is what you can expect when you work with us.
Honest Sales & Reliable Copier Support
Our friendly, experienced team members will help you from start to finish. We will make sure the equipment you get will be the equipment you need for your business, not just what someone wants to sell you. We strive to ensure that you are using the most appropriate tools for your situation so you can be productive and efficient.
If you’re leasing, we’ll be there at the end of the term to remind you when to contact the leasing company so you can avoid unwanted and costly automatic contract renewals. We’ll help you choose your next copier and make sure the old one is shipped properly to where it’s supposed to go.
Brandon Business Machines provides fast, proactive service. Our factory certified technicians are scheduled to visit your office at regular intervals to clean your equipment and make sure it is maintained properly. Not just when you have an emergency or failure. This results in less downtime and fewer failures. What’s more, we guarantee a four business hour response time for service calls.
Your time is valuable
Because we know downtime slows office productivity and cost you money, Brandon Business Machines uses automated reporting tools. We’ll see when your toner is getting lower have it delivered to you before you need it. We’ll know about jamming issues and error codes before you even get a chance to call us. Meter reporting is automated so you never have to waste time sending us your meter readings. We can provide reports upon request so you can be sure of accuracy.
Your Peace of Mind
Our team will remotely monitor your equipment for performance issues or supply problems. We do our best to address these issues before they turn into larger problems that can cause downtime. This proactive approach leads to improved uptime and peace of mind. You can rest easy knowing that your equipment is always under the watchful eyes of our qualified professionals.
Our goal is to be your trusted copier advisor. Ask our team members any question that you have about your copier, applications, features, or connectivity.